SelfStyle Shop

Refund policy

At SelfStyle Shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

Items must be unused, unworn, and unwashed.
All original tags must remain attached.
Items must be returned in their original packaging.
Proof of purchase is required.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned:

Final sale items
Gift cards
Items marked as non-returnable
Products showing signs of wear, washing, alteration, or damage caused by the customer

Refunds

Once your return is received and inspected, we will notify you of the approval status.

Approved refunds will be issued to your original payment method within 3-7 business days.

Shipping fees are non-refundable unless the return is due to our error or a defective product.

Exchanges

We currently offer exchanges for size or color availability. If the requested replacement item is unavailable, a refund will be issued.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.